Shipping Policy


Products ordered from our website are shipped door to door from our factory in Bekasi, Indonesia to your provided shipping address via courier.


Orders are processed and delivered Monday to Friday, except for national holidays. Processing your order will take 2 business days.
 

Delivery charge for your shipping address will be displayed during Checkout. We charge a flat rate for each province (for domestic/Indonesian orders), and a flat rate for each country (for international orders).
 

The product or shipping charges will not include duties and taxes for international orders – you will need to pay these directly to the shipping agency at the time of your order delivery. 

 

After the courier has picked up your order, we will send you the tracking information of your order by email, which will inform you about the progress of your shipping, as well as the estimated delivery arrival time. If you do not receive an email regarding this within 4 days, please notify us at cs@borgigi.com.  

 

We ship worldwide.